Frequently asked questions
Do my suppliers have to sign up for an account or use a portal?
No. Suppliers just reply to a normal email, with nothing new to learn or log into. RigBuy reads the reply, extracts the quote, and files it under the right well. Zero change on their side.
Do I keep my data if I stop using RigBuy?
Yes. RigBuy sits on top of your existing email and suppliers. It doesn't take ownership of either. Walk away tomorrow and you're right back where you started, with every quote and every thread still in your inbox.
How long does it take to get value from RigBuy?
Useful on the first RFQ. Bring a real materials list, send it to your suppliers, and watch the quotes come back compared, same day. No 18-month rollout, no migration.
Is RigBuy connected to my email?
Yes. RigBuy layers on top of the email you already run. Supplier replies land right where the work lives, grouped by project and RFQ instead of buried in an inbox.
What materials can I buy through RigBuy?
The high-spend, always-needed categories that keep a site moving: casing, fuel, cementing, and surface rental. Start with one category and add more as you go.
What does RigBuy cost?
Pricing depends on your operation size and volume. We'll walk through it on the demo call.
Is my procurement data secure?
Yes. Data is encrypted in transit and at rest, and every project, supplier and quote is scoped to your organization. Beyond that: RigBuy staff can't open your supplier mail without a written reason that expires in fifteen minutes and is permanently logged, mail we never turn into a quote is wiped after 90 days, and disconnecting your mailbox purges what we captured.